Job Description:
- Responsible for implementing and administering all aspects of compliance program, developing ongoing awareness on new regulatory obligations.
- Handles all administrative matters there to, under the supervision of a Senior Compliance Officer
- Ensuring the company complies with local and all internal policies and controls are adequate and adhere to the requirements set by local related regulatory.
- Coordinating staff training and competence to ensure obligations are met including drafting and issuing supplementary training materials.
- Implementing necessary administrative measures to all the compliance and back-office procedures involved in new client onboarding, account opening, fund deposit and withdraw.
- Investigating client disputes and handling clients' complaints or inquires through phone call, email, and live chat.
- Conducting internal audits and checking internet system logs. Reviewing marketing and promotional materials.
- Preparing various compliance reports including compliance meeting minutes, breach report, incident report and maintaining compliance registers.
- Performs ad-hoc tasks as assigned by a superior.
Job Requirements:
- Have a minimum educational qualification at diploma holder or equivalent.
- Must be proficient in multiple languages, with the ability to listen, speak, read, and write at an equivalent professional level.
- Capability of working under pressure and meeting deadlines.
- Willing to learn with positive working attitude.
- Responsible, self-motivated, and detail minded.
