Salary from $3,500 to $4,500 [Salary will commensurate with experience & qualifications]
High Commissions + Incentives + bonuses
Structured training provided
Career progression to management role
RESPONSIBILITIES
Conduct telesales activities professionally, respond to customer queries and facilitate resolution of problems while anticipating customers’ needs.
Adherence to established corporate policy procedures and guidelines.
To actively make outbound calls to present General Insurance products
To pro-actively highlight the unique selling features of every insurance plan
Understand customer’s concern and address their needs through active listening.
Handle customer’s objection professionally and to conduct sales call in a persuasive and engaging manner with customers to ensure closure
Strong ability and confidence to cross-sell (e.g. a 2nd insurance plan)
Consistently meet and exceed sales targets set by management monthly
Apply diligence and integrity in the selling process to ensure sales calls conducted in accordance to the bank’s quality assurance standards
REQUIREMENTS
Equivalent with sales/ telesales/customer services experiences.
Good interpersonal and communication skills.
Team player and a self-motivated individual.
Sales driven and providing excellent customer service.
Commitment to quality in performing required tasks in a timely manner.
