Retail Shop Sales Manager
- Achieving and maintaining sales KPIs
- Exceptional customer service skills
- Oversee day-to-day operations of the retail store
- Monitoring and managing stock inventory
- Motivate/ build teamwork among colleagues & maintain good communication and a good working environment
- Driving and leading team to ensure sales KPIs are achieved
- Ensure adherence to health and safety regulations and perform regular check and ensure store’s cleanliness and hygiene standards are maintained
- Building long-term relationships with clients. Managing conflict resolutions and client complaints
- Other ad-hoc duties as and when assigned by the management
Requirements:
- Possess excellent communication and interpersonal skills
- Able to work retail hours, including weekends and public holidays
- Proficient user in MS office software and POS system
- Service oriented and passionate to go the extra miles for customers
- Strive to achieve sales targets without compromising service excellence
- Honest and disciplined and have a friendly disposition
- Good team player with good working attitude
- Retail sales experience preferred
