Duties
- Overall in charge of the day-to-day operations and deployment of security personnel to the allocated sites.
- Work closely and Co-ordinate with each site to do manpower (Security Officers) forecast, planning for relief Security Officers to be on sites when necessary.
- Provide support for Site Security Supervisors & assist in handling complaints or operational issues.
- Offer suggestions to management to enhance security measures within the organization.
- Co-ordinate with management team and work with clients’ management to ensure customer satisfaction.
- Able to carry out investigation and write reports.
- Make rounds and checks to various sites to ensure staff are carrying out their duties accordingly and meet up with clients to get feedback on regular basis.
- Attend monthly site meetings & contribute towards improving services to clients. Submit monthly report to management.
- Train Security Officers to perform duties as required by clients.
- Conduct on-the-job training.
- Computer literate and able to do deployment and rosters.
- Able to do stand in at site in the event on a last minute shortfall.
Requirements:
- Able to handle irregular working hours, working on Weekends/PHs if required.
- Able to do deployment and rostering.
- Proficient in Microsoft Office (Excel, Words & Outlook) & other basic computer skills.
- Strong interpersonal and problem-solving skills.
- Ability to communicate effectively in English, verbal and written.
- Class 3 with own vehicle.
- Valid security license.
