At the forefront of the MGP brand, you are the leader of the brand ambassador on the ground. Interacting directly with MGP's customers, your role in ensuring MGP service reputation and driving sales it paramount to the success of the brand. Reporting to the Operations Manager you will be integral to the success of MGP as we internationalise.
You should have / be
- A Team MGP player with a passion for the brand and fashion
- A customer-centric mindset - always thinking of the customer first
- A performance-driven attitude and a hunger and thirst for results and sales
- Excellent communication and people skills
- A high degree of professionalism, judgment and keen attention to detail
- Ability to multitask and work under pressure
- A collaborative and good team player
Main responsibilities
- Retail Performance, Operations, Customer Care, Sales & Stock Management
- Handle day-today store operations to ensure a seamless and smooth customer experience
- Work with store manager to drive store sales performance
- Always represent Team MGP by ensuring top notch customer service
- Support in the receiving of new stock, returns, damages and transfer
- Support in all retail operations that include cashiering, store maintenance and floor/fitting room/storage duties
- Support in all inventory stock take exercises
Qualifications & Experience
- Open to fresh graduates with a degree and have a passion for retail and fast fashion
- Past experience working for a fashion/retail store will be a plus
- Extremely customer-centric and genuinely enjoys serving and getting to know customers better
- Positive, energetic and friendly demeanor
- Strong communication skills and ideally bilingual in both English and Mandarin
- Collaborative team player
- Open to working various shifts and able to work on weekends and public holidays.
