Job Title: Restaurant Manager
Introduction:
The Restaurant Manager will assist in overseeing and coordinating the day-to-day operations of the restaurant. They will be responsible for ensuring that customers have a positive dining experience and that all employees are following company policies and procedures. They will also be responsible for managing inventory, scheduling shifts, and training new employees.
Key Responsibilities:
- Assist day-to-day operations of the restaurant.
- Provide excellent customer service to ensure that customers have a positive dining experience.
- Hire, train, and schedule employees.
- Manage inventory and order supplies as needed.
- Ensure that all employees are following company policies and procedures.
- Maintain a clean and organized restaurant environment.
- Handle customer complaints and resolve any issues that may arise.
- Ensure that all food and drinks are prepared and served according to company standards.
- Monitor employee performance and provide feedback and coaching as needed.
- Manage financials, including cash handling, invoicing, and reporting.
Requirements:
- Related field preferred.
- Proven experience as a Restaurant Manager or similar role.
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Knowledge of restaurant software and POS systems.
- Familiarity with health and safety regulations.
- Ability to handle high-stress situations calmly and professionally.
- Strong problem-solving skills and the ability to make quick decisions.
- Ability to stand for long periods of time and lift heavy objects.
This job description is not intended to be all-inclusive. The Restaurant Manager may perform other related duties as required to meet the ongoing needs of the organization.
