Job Scope
- Reporting to the Front Office Manager, you will be responsible for the following:
- Greet guests upon their arrival and departure, offering a warm welcome or farewell.
- Open and close doors for guests, ensuring a smooth and courteous entry or exit.
- Provide information and directions to guests, assisting with inquiries about the hotel and the surrounding area.
- Assist both arriving and departing guests with luggage and handling the storage of luggage, when required
- Coordinate transportation services for guests.
- Monitor the lobby and entrance area for cleanliness and safety, reporting any issuesto Housekeeping or Facilities department.
- Form part of the Emergency Response Team (ERT) and be familiar with all emergency procedures on Fire and Safety for the building.
- Perform any related tasks as assigned by the Front Office Manager.
Requirements
- Enjoys interacting with guests and working as part of a team.
- Self-motivated and passionate to learn and perform a variety of tasks
- Flexible to work on weekends and Public Holidays.
- Those with interest but seeking part-time employment may apply too.
