Join Our Growing Team!
The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.
Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.
With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.
Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.
The Job
- Provide advisory roles for insurance related inquires
- Provide quotation for customers and advise the best insurance and its products
- Administer documentation for cost, claims and Issuance of Cover Note, Insurance Certificate and Invoicing to customer
- Follow up with customers on Payment collection from customer
- Follow up with existing customers base for policy renewal
- Follow up with customers and insurance companies for payment of Excess pertaining to own damage claims and repair costs pertaining to third-party claims
- Liaise with all parties, mainly workshop and insurance partners for accurate information provide to customer and prompt repair of the vehicle
- Effectively handle multiple priorities, organize workload, meet deadlines and perform detailed daily record keeping and reporting
- Ensure all customer issues or complaints reported are resolved and addressed in a timely manner to ensure customer satisfaction
- Weekly and monthly updates and report to Directors
Requirements
- At least 3 Year(s) of working experience in the related field is required for this position
- Possess General Insurance Certificates (BCP, PGI and CommGI), Health Insurance (HI) certificates is an advantage.
- Bilingual (Mandarin and English) to liaise with Chinese clients
- Good interpersonal and communications skills with the ability to build strong client relationship
- Meticulous with a flair for details, multi-task and highly committed
- Able to prioritise, articulate issues, problem identification, evaluation, and provide resolution
- Team player with self–discipline and willing-to-learn qualities
