[Order Number: 701989]
Mon-Thursday 8:30 - 17:30; Fri: 8:30 - 17:00
Responsibilities
- Coordinate day-to-day operations in line with agreed company systems and processes.
- Ensure the sales orders are processed via SAP (or equivalent ERP system) and dispatched on-time by effectively managing.
- Reporting on Service Delivery activities, timelines, and forecasts for upcoming deliverables.
- Ensure the delivery of excellent customer service through regular, structured communication with staff, customers, and other departments within the company.
- Liaise with other sections to ensure delivery schedules.
- Participate in appropriate communication at regular meetings and forums.
- Co-ordinate the RMA process for meters and modems. This will include assisting with creation of RMAs, processing through the system and return of repaired meters to customers.
- Manage the warranty replacements for any meters/modems that cannot be repaired and are covered by warranty.
- Represent Asia sales at Sub-risk committee.
- Collection and maintenance of all tender documents and Customer Survey form (inclusive of subsidiaries) in the company server for JSOX audit & ISO audit (internal & external)
- Any other relevant duties as reasonably directed by your Manager/Supervisor
Requirements
- Candidate must possess at least a Degree in Business Administration or any other related field
- Candidate must have at least 3 years of relevant experience
We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities
Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel Name: Lim Lai Xin
EA Personnel Reg. no.: R2197913
EA License no.: 07C5771
