As a People Advisor, you will be part of the People Advisory Capability Pool at FrieslandCampina. This pool brings together the expertise and knowledge needed for operational, recurring HR processes like individual case management (exit/performance/illness).
You will work together with a group of HR professionals, and you will be assigned to specific businesses or countries on a project basis, using a data-driven approach to estimate the added value and impact of your work. This means that you will have the flexibility to shift your focus to different areas, depending on where you can make the greatest impact.
Individual case Management
· Act as the first point of contact for individual case management, providing support and guidance to employees and managers
· Manage knowledge-intensive tasks such as individual case management, including illness, involuntary leave, underperformance and assessment preparation.
· Guide employees and managers with self-service transactions, HR portal navigation, policy interpretation
· Use expert knowledge to provide local HR services that are relevant and tailored to the needs of the BG/location (e.g HR systems)
· Escalate business specific queries to the People Advisory Lead
Project Management
· Implementing HR policies, projects and initiatives in your region or location, where you ensure coordination with the goals and objectives of the organization.
· Support global projects and regional projects as are relevant to enhance great employee experience across the business.
Change Management
· Be the HR representative and a change agent for the implementation of the new HR model on site
· Responsible for focusing on continuous improvement of the employee experience
Position Management/Organization Data Management
· Maintain & Ensure accuracy of employee data on Horizon
· Work with Horizon Service team to update as required relevant changes in employee records
· Support with Job evaluation process
Talent Management
· Support HRBPs with Talent review process and performance management process for Non MT population
· Support line managers with individual performance needs such as Peformance Improvement Plan actions etc
· Support with Onboarding programs as required.
Requirements
- 5 years’ experience in HR generalist role
- Good technical knowledge of HR Systems
- Ability to train HR Business Partners and Key Customers on HR Information and Systems processes
- Logical, analytical mind to analyze information and work according to standards and guidelines
- Understanding of country HR information and how it is used.
- Able to help resolve information problems and queries or know where to refer problem.
- Knowledge of internal processes and policies implementation experience
- Excellent Communication and time management skills
- Interpersonal & Stakeholder Management skills
