Skills/Requirements
- Knowledgeable about innovation & trends both in & outside of industry
- Excellent business acumen
- Complex problem solving & creative solution skills
- Ability to build & maintain strong working relationships across departments & teams
- Excellent customer service skills
- Ability to negotiate and be flexible when appropriate
- Excellent organizational skills & ability to manage multiple priorities & resources
- Expert written & verbal communications skills
- Strong people/project management skills
- Excellent presentation skills
- Ability to create and inspire a team environment
- Strong background in interior architecture and FF&E.
CORE WORK ACTIVITIES
- Leads the Interior Design Program, with effort focused on educating, guiding and influencing customers as a hotel brand products and services.
- Responsible for the Hotel Design Review presentation to key executives.
- Partners with Brands to provide innovative and cost-effective solutions to drive the business needs of the brands in support of their strategic growth goals.
- Leads the design and project management for the responsible brands, for both standard and customer design facilities giving a solid pipeline of sustainable projects.
- Supports the department leader and functions as backup in their absence.
- Represents the company at the highest level as the ‘face of the hotel band’ at conferences, trade shows.
- Leads collaborative product development, design integrity standards and lessons learned effort related to brands.
- Liaison with developers and Operations to negotiate property brand assignment.
- Continually monitors current business processes, makes recommendations and implements approved changes as required.
Additional Responsibilities
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person in a timely manner.
- Manages group or interpersonal conflict.
- Informs and/or updates executives, peers, and subordinates on relevant information in a timely manner.
- Manages time effectively and conducts activities in an organized manner.
- Presents ideas, expectations and information in a concise, organized manner.
- Uses problem solving methodology for decision making and follow up.
- Performs other reasonable duties as assigned by manager.
