We are seeking a seasoned IT Solutions Leader to drive strategic market alignment and comprehensive offer enrichment within the Asia Pacific region. This is an exceptional opportunity to lead a high-performing team, playing a critical role in ensuring our IT portfolio seamlessly addresses the evolving needs of our diverse client base.
- Cultivate and maintain strong, collaborative relationships with key stakeholders across the organization, including country and sales Leaders, solution unit leaders, and internal communities of experts.
- Conduct comprehensive market research, leveraging analyst reports and industry trends to identify key opportunities for IT solution adoption across the Asia Pacific region.
- Regular competitive benchmarking of IT solutions to understand the right price points and value propositions expected in the markets.
- An appreciation on the regulatory mandates of industry verticals related to data residency and data management.
- Foster strategic partnerships with country and sales Leaders throughout the region, to gain a deep understanding of their needs for vertical IT solutions.
- Prioritize industry verticals where our portfolio necessitates enrichment, pinpointing specific solutions requiring enhancement.
- Cultivate strong working relationships with internal expert communities, including enterprise architects and marketing teams, to refine and optimize IT solution offerings.
- Partner with solution units to meticulously detail offer enrichment programs, meticulously plan, and flawlessly execute these initiatives.
- Collaborate seamlessly with various business support functions to meticulously prepare for the successful launch of enriched IT solutions.
- Partner with the learning & development team to empower sales, presales, and delivery personnel, ensuring successful solution adoption by our customers.
- Oversee the launch of new IT solutions, ensuring coordinated marketing and sales efforts for optimal market impact.
- Implement robust tracking and analysis methodologies for the market adoption of enriched solutions, meticulously measuring success and return on investment.
- Quality assurance of deliverables from the pan-NTT team, and step-in as needed to address issues related to delays or quality.
- Set goals for the portfolio management office team, regular performance reviews and provide guidance and enablement for building a world class portfolio for verticals.
KNOWLEDGE & SKILLS
- Knowledge of portfolio management best practices – such as agile methodologies, competitive and partner analyses, client needs and wants definition.
- Expertise (or appreciation) of industry value chain, client pains & ambitions, and industry best business and IT practices relevant for their client.
- Sensing market trends – industry business practices and leading-edge technology practices – sift between hype and real trends that move the needle for their client.
- Ability to understand the company’s existing portfolio and identify opportunities for improving the solution from a regulatory, value and pricing perspective.
- Understand the concepts of “mass customization” which is to leverage standard offers but wrapped in an easy-to-customize shell for each client.
- Value proposition frameworks to highlight the business value and outcome of our offers.
- Deep understanding of commercial concepts to be able to work towards a target cost and price in solutions, and the right model – CapEx, OpEx, PAYG.
- Knowledge of Ready-for-Sales and Ready-for-Delivery best practices; and establish programs for roll out.
QUALIFICATIONS & EXPERIENCE
- Bachelor’s degree in engineering, computer science or any technology discipline; preferably post-graduation in management.
- A total experience of 15+ years in an IT service provider organization, with 5+ years of demonstrably successful experience in IT solutions management, or marketing,
- A track record of success in developing and launching new IT solutions with a laser focus on achieving optimal market alignment.
- A comprehensive understanding of IT trends, industry needs, and customer segmentation within the dynamic Asia Pacific region.
- Understanding of portfolio relevant to our targeted verticals like discrete manufacturing, automotive, banking, insurance, healthcare, retail and others.
- Appreciation of full-stack solutions – business solutions, applications and data solutions, and IT infrastructure solutions, and full-lifecycle services – consult-resell-build-support-manage.
- Exceptional analytical prowess, with the capacity to interpret market data and translate insights into actionable strategies.
- Proven leadership capabilities, with the ability to motivate and guide a high-performing team.
- Prior experience working within a multinational environment, with a comprehensive understanding of diverse business cultures across the Asia Pacific region.
- Superior communication and interpersonal skills, fostering strong relationships at all levels internally and externally, with soft skills in negotiation, conflict management.
Join us and shape the future of IT solutions in the dynamic Asia Pacific region!
