Responsibilities:
- General administrative reception duties
- Answering and screening of all incoming calls from corporate main line.
- Receive visitors or vendors and direct them to the right personnel and /or meeting room.
- Responding to internal staff email request on meeting room booking / cancellation.
- Coordination / recordings of meeting rooms that has been confirmed and/or last-minute cancellation.
- Ushering of guests / clients to meeting rooms.
- Informing hiring manager when the interviewee is ready for interview.
- Stepping up to take down the beverage orders / clearing of cups after meeting ended or when needed.
- Manning of the reception counter and receiving on behalf of any courier incoming parcels / items for staff.
- Covering L33 Reception Duties (When shortage of 2x manpower or more).
- Performing the Concierge duties.
- Attend and usher guests / visitors to intended meeting rooms at L33.
- Take down beverage orders and serve.
- Conduct checking at all L33 meeting rooms and perform replenishment when needed.
- Checking of Meeting Rooms Cleanliness and functionality conditions.
- Manage all aspects of L23 Training Room bookings, including inquiries, acceptance, coordination, logistics, system updates, and related tasks.
- Support Admin Operations to liaise with user on Partner Newspaper Subscription.
- Assist to do Operations Contractual Scheduling.
- Assist on Invoicing matters & Billing Discrepancies.
- Assist on raising PR for general office / groceries supplies.
- Any other works relating to Reception & Concierge.
Requirements:
- Minimum diploma in office administration or related fields/equivalent
- Previous experience in administrative or concierge roles is often required, especially in hospitality or office environments.
- Excellent verbal and written communication skills to interact effectively with clients, visitors, and team members.
- Strong customer service skills, with a focus on providing a positive and professional experience for clients and guests
- Exceptional organizational skills to manage schedules, coordinate appointments, and handle administrative tasks efficiently.
- Willingness to adapt to changing priorities and schedules, and to work in various environments as needed.
