- Minimum 5-7 years of experience in IT vendor management, procurement, or a related area
- Proven experience in managing vendor relationships within the payments industry including vendor performance management and dispute resolution
- Strong understanding of regulatory and legal requirements related to IT vendor management
- Exhibit strong risk mindset, ensuring rigorous execution and adherence to best practices in line with operator of the national critical payment infrastructure
- Excellent analytical skills with the ability to assess vendor performance, track KPIs, and develop improvement plans
- Good written and verbal communication skills
Strong problem-solving skills with a proactive approach to identifying issues, developing solutions, and implementing changes to improve vendor management processes
