Job Summary
· An exciting role that supports the Global Head of Audit (HOA) of Wealth and Retail Banking (WRB) in Group Internal Audit (GIA) in all key GIA tasks and activities relating to the portfolio. Provides exposure to key GIA Heads of Audit as well as to Senior Management within the bank. Responsible for effecting and communicating the GIA Strategy, and the role emphasizes team and customer experience, effective written and verbal communication of the GIA WRB audit results and identifying efficiencies. The role acts as a part of the Leadership Team, overseeing high-quality reports to committees and forums, adhering to professional standards, and promoting valued behaviours within the team.
· GIA represents the third line of defence whose primary role is to help the Board and Executive Management to protect the assets, reputation and sustainability of the Group. GIA provides independent assurance on the management’s awareness of risks and the effective execution of controls within their business activities (the first line) and of the relevance, effectiveness and monitoring of risk and related controls maintained by the Risk Framework Owners and Policy Owners (the second line).
· As defined in the Audit Charter, all staff in GIA must exhibit the highest level of professional objectivity at work. They must make a balanced assessment of all the relevant circumstances and not be unduly influenced by their own interests or by others in forming judgments. GIA will adhere to the Definition of Internal Auditing, the Core Principles for the Professional Practice of Internal Auditing, Code of Ethics and the Standards for the Professional Practice of Internal Auditing that are published by the IIA. It is expected that all members of GIA strive to operate as role models for the Group’s valued behaviours. GIA methodology has defined “Habits of a Human Auditor” which are aligned to the Group’s valued behaviours and communicated across the function.
Key Responsibilities
In addition to the responsibilities defined in the Audit Charter to protect the assets, reputation, and sustainability of the group, the role of the BPM includes:
• To lead through example, build the appropriate culture and values, develop valued, engaged and motivated teams, grow our people, strengthen inclusivity, team engagement, wellbeing and psychological safety.
· Be a leader who helps grow the Bank, harnessing a strategic mindset and the ability to navigate complex situations and ambiguity
· Contribute to the broader GIA strategy and to key deliverable as required
· Be a champion in managing change as Bank and GIA evolves with time
· Be an advocate of strategy and align and embed it in audit delivery
• To role model the valued behaviours and develop an environment in which positive behaviours are celebrated and poor culture is challenged.
Specific Responsibilities include:
GIA Risk Assessment
· Work closely with the HOA WRB, Heads of Audit (HOAs) in contributing to the annual risk assessment process to determine detailed audit plan for upcoming year.
· Develop a general understanding of business strategy, plans, products, processes performance, risks and issues for the WRB portfolio.
· Consolidate the risk assessments submissions from various stakeholders, including respective PHOAs and CHOAs, and facilitate review by the HOA WRB.
Group Audit Committee and Scorecard
· Track timely submission of key deliverables in collaboration with respective HOAs.
· Consolidate submissions from various stakeholders and facilitate HOA WRB review of such key deliverables before submission to Group GIA BPM / Group Head of Audit.
· Assist the HOA WRB in review of MI pack for preparation of the scorecard which grades Senior Management’s approach to managing risks facing the business / function.
· Assist the HOA WRB in drafting of abovementioned Scorecard taking into account inputs from respective HOAs.
Risk Committee and Process Governance Committees
· Support the HOA WRB through drafting papers for submissions to the applicable committees and forums.
· Facilitate HOA WRB review of summary for audits with poor outcomes and other critical sections in the Committee packs for socialising in the audit committees.
· Coordinate with HOAs to ensure accurate information presented in committee packs.
· Analyse key trends and issues identified in audit report and amalgamate audit results for socialisation in risk committees and other such committees / forums.
Skills and Experience
Business Communications
· Prepare internal and external speaking notes and presentations for a variety of forums and meetings; ensuring that key points are made in a focused, accurate and concise way and that key messages from them can be readily captured and cascaded by others.
· Monthly preparation of management Information Packs on overdue issues and any other ad-hoc requests for socialisation with business and region.
Performance Management
· Monitor agreed upon Key Performance Indicators (KPIs), including timely delivery of audits, in collaboration with GIA Chief Operating Officer’s (COO) team, for tracking of WRB performance.
· Work with GIA COO team to ensure accurate capture of source data impacting KPI metrics.
· Work with HOA WRB / HOAs in developing corrective measures to improve non-performing KPIs.
Others
· Provide oversight and overall messaging on WRB GIA’s Audit Planning and Scheduling (APS) activities for the team. This includes reviews on staff utilisation.
· Formulation of agenda for weekly HOAs meetings, periodic WRB Team Meetings and GIA Coffee with Mike calls.
· Preparation and consolidation of fortnightly portfolio updates for socialisation with wider GIA Audit Executive Team.
· Assist in any other adhoc requests from various stakeholders, including GIA COO team, HOAs, or Business stakeholders and being involved in adhoc initiatives.
Strategy
· Provide overall support to HOA WRB and HOA in the execution of the overall GIA Strategy.
Business (budget)
· Assist the HOA WRB in reviewing the monthly financial performance against the approved budget.
· Maintain the travel budget tracker to ensure the team wide travel spend is within the approved budget.
Processes
· Provide overall support to GIA’s COO, the HOA WRB and HOA in the execution and continuous refinement and improvement to GIA’s processes to be efficient and effective.
People & Talent
• Build a collaborative and inclusive culture that creates psychological safety, treating people with courtesy respect and promotes wellbeing
Governance
• Lead by example on how to communicate audit-related matters. Use networks and relationships to build engagement and achieve results.
• Be able to clearly explain issues identified along with the risks and root causes to GIA and business management, using language designed to be understood by non-experts.
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the GIA WRB team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. *
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
• Management Team of WRB including the CEO’s office.
• WRB Business Risk Management function.
• GIA Executive Team, GIA Heads of Audits and auditors.
Other Responsibilities
• Embed Here for good and Group’s brand and values in Group Internal Audit.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
Our Ideal Candidate
· 12+ years of relevant experience with strong background ideally in Audit. Relevant Risk and Compliance expereince will also be considered
· Bachelor’s degree or above
· Knowledge on Risk like credit risk, financial crime risk ,fraud risk, operational risk
· Professional qualification preferred such as Chartered Accounting/ Finance related Certification
· Strong Communication skills
Role Specific Technical Competencies
· Effective Communications
· Strategic Thinking
· Influencing Skills
· Writing Skills
· Data Analysis(Technical)
· Understanding of Control Design and Root cause Analysis(Technical)
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
· Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
· Flexible working options based around home and office locations, with flexible working patterns.
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
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