- Responsible to ensure effective and accurate processing/releasing all sales orders to enter timely in system and orders to meet delivery as per First Confirmation Date given by customers.
- Perform order validations with high level of accuracy and consistent with the terms and conditions on customer’s purchase orders.
- Act as an intermediary between customer and multiple departments including sales, procurement, planning, quality control, regulatory, production and warehouse/logistics department on handling complaints, customer master information record (CMIR), credit block issues, shipping discrepancies, reverse logistics/returns.
- Prioritization and tracking of customer’s orders in system, review and escalation risk and opportunities to the supply planning team during the Monthly S&OP and ASF meetings
- Ensure on-time delivery, customer complaint and high service level fulfilment
Requirement
- Min Diploma or Degree in Supply Chain/Business/Logistics/Operations Management
- Min 4 to 5 years of Experience in sales support /order processing / customer service
- Must be able to start immediately
- Must have SAP experience in Sales & Distribution (SD) module or Order-to-Cash (O2C)
MNC (West area)
$4K to $5K
Interested candidates, please forward your resume to [email protected]
Consultant: Huang Jingsheng Kevyn (R1333338)
Recruit Express Pte Ltd (99C4599)
