Working Location: Alps Avenue
Working Hours: Mon to Fri, 0825 – 1745; Alt Saturdays: 0825 - 1230
Responsibilities:
- Make sure that all export procedures follow SOP and function properly.
- On behalf of clients, oversee and manage the entire shipping process.
- Create and implement fresh protocols concerning import and export operations.
- Analyze import and export operating procedures to boost productivity through ongoing enhancement.
- Deliver KPI reports to clients as needed, and take part in meetings for the Operation Review.
- Assign a space to every origin station.
- Be proactive in preventing service interruptions.
- To ensure appropriate shipment execution, closely coordinate shipments with customers and other departments.
- To monitor and ensure that clients make their payments on schedule
- To identify and rectify payment irregularities fostering enduring relationships with clients; keeping an eye on and managing daily activities to guarantee adherence to their requirements
- To expedite responses and coordinate operational and customer service information
- To evaluate and suggest remedial measures To address grievances from clients
Requirements:
- Minimum Diploma / Degree in Business, Logistics, Supply Chain, or a related field.
- Experience in Air Freight (Export), Air Freight Customer Service
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines
Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]
Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!
R22103985 | EA License 16C7883
