ROLES & RESPONSIBILITES
Responsible in overseeing matters on housekeeping room cleaning, public area matters and pest control Specifically (but not limited to);
- Security, Health and Safety and compliance
- Room Cleanliness
- Public Area Cleanliness
- Hygiene standards
- Provide professional support in all contractual matters with service partners
- Ensure adequate quality performance measures (KPI) and audit are adhered to and any non-compliance is resolved in a professional manner
- Ensure effective communication including meetings, handovers and reporting
- Attend daily/weekly/monthly progress meetings and team meetings as required
- Written reports to aid in company communication both internally and externally
Requirements
- Knowledgeable and experience in housekeeping operations/cleaning/safety/hygiene/pest control
- Ability to work in a team environment and autonomously
- Good verbal, written, interpersonal & communication skills
- Good command of English, other languages
- Credible across service areas, creates positive working environments, manages conflict.
- Familiar with Microsoft Outlook, Word, Excel, PowerPoint
- Performs and accomplishes any other task/s assigned by management