EON has been established since 1996. We have helped professionals, managers, and executives (PMEs) in Singapore to catalyse their career development by providing quality training programmes. We have formed partnerships with large organisations who have entrusted the training and development of their PMEs to our programmes. Our Adult Educators / Trainers are industry practitioners who are subject matter experts in their respective fields. We are known for our training philosophy of being Insightful, Inspiring, and Innovating. Our courses are highly rated by learners who stay connected with us through the Friends of EON (FEON) learning community.
Job Summary
We are seeking a dynamic and results-driven Course Consultant to join our team. The Course Consultant will be responsible for guiding prospective students through the enrolment process, providing detailed information about our courses, and addressing any questions or concerns they may have. The ideal candidate will possess excellent communication skills, a strong customer service orientation, and a genuine desire to help others succeed.
JOB RESPONSIBILITIES
- Conduct thorough consultations with prospective learners to understand their learning needs
- Provide detailed information about our course information
- Drive course registrations for public and inhouse courses
- Assist leaners on course registration and grant submission
- Provide good customer service to enhance their learning journey with EON
- Conduct regular follow-ups with learners to explore on next steps in the learning journey
- Build and maintain strong relationships with prospective learners in the Friends of EON community
JOB REQUIREMENT
- Build strong customer relationships
- Be the catalyst to help others grow professionally
- Be a model of lifelong learning
ADDITIONAL SKILLS
- Training grant application
- Problem solving skills
- Customer relations management
