OVERVIEW:
We are seeking a proactive Operations Manager to lead and manage our new driving range facility in Upper Jurong area. This role encompasses overseeing the golf driving range, indoor simulators, VIP driving range rooms, sports bar, beer garden, and overall F&B services. The Operations Manager will also handle the social membership club and events management. The ideal candidate is a fast learner with strong leadership skills and a drive for excellence in a dynamic environment.
JOB SPECIFICATIONS:
- Diploma or Bachelor's degree in Business Administration, Hospitality Management, Sports Management, or a related discipline.
- Managerial experience in hospitality, leisure, or sports is preferred. Golf or driving range experience is a plus but not essential.
- Strong leadership and team management, excellent organizational and multitasking skills, outstanding customer service and interpersonal abilities, with financial management and budget oversight.
CORE RESPONSIBILITIES:
- Oversee and manage the daily operations of the golf driving range, indoor simulators, VIP driving range rooms, sports bar, beer garden, and overall F&B services.
- Lead, train, and manage a team of staff to maintain high performance and service standards.
- Ensure exceptional customer service and address any issues promptly.
- Manage and develop the membership program, ensuring satisfaction and engagement.
- Plan and execute events, promotions, and social gatherings
PERIODIC DUTIES:
- Manage budgets, control costs, and analyze financial performance to drive profitability.
- Develop and implement business strategies to meet operational goals and enhance the facility’s offerings.
- Ensure adherence to health and safety regulations, licensing requirements, and company policies.
- Stay updated on industry trends and introduce new ideas to improve operations and customer experience.
