At all times, to keep the clinic/beauty salon organized, clean, and attractive to customers.
To oversee the clinic/beauty salon sales team and other staff members. This includes supervising employees, delegating tasks, evaluating employee performance, managing staff problems, and designing work schedules.
Oversee the clinic’s/beauty salon's inventory by maintaining stock and purchasing new supplies as needed.
To greet incoming customers, answer phone calls, and address customer complaints. When customers are ready to check out, assistant outlet managers supervise the cashier to complete sales and collect payments.
To achieve assigned target and goals set by company.
Ensure cohesive and harmonious working environment at all level in order to achieve Staff Retention rate.
Job Requirements
At least 1 year proven experience in managing a clinic/beauty salon or similar role
Knowledge of the best practices for running a clinic/beauty salon
Ability to handle customers' requests and complaints with grace
Sales oriented and customer focus
Professionalism, independent and initiative with strong self-motivation
Excellent written and verbal communication skills in both English & Mandarin
Positive thinking and attitude
Ability to establish effective policies and procedures, and maintain high service delivery standards
