Responsibilities
- Investigate applications received
- Authorize refund for all Claims before collection date
- Investigate cases pertaining to refund matters
- Inform customers in cases of invalid claim/difference in claim amount before the collection date.
- Investigate refund disagreements raised by customers
- Ensure that DRs are processed accordingly (cheque refund)
- Supervision of Operations Clerk: Supervise all job functions performed by OC, Refund,
- Ensure that assign tasks are carried out according to prescribed procedures and completed on time
- Monitor staff performance and provide guidance where necessary
Requirements:
- Good in numbers
- Confident to do callbacks to reject customer
Interested applicants please WhatsApp to Wa.me/6590100921
Toh Jun Xian
Senior Consultant
R1879771
Revup Proservices Pte Ltd
EA.24C2366
