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Jobs in Singapore   »   Jobs in Singapore   »   FX Prime Brokerage Operations - Client Servicing Analyst
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FX Prime Brokerage Operations - Client Servicing Analyst

Jpmorgan Chase Bank, N.a.

Welcome to JPMorgan! Are you looking for an opportunity to learn, increase knowledge, and take on more responsibility within the FX Prime Brokerage space? You have found the right team!


As an Analyst within Derivative Servicing team, you will be responsible for delivering client transactional support functions for the FX Prime Brokerage business. You will help the firm grow its business in a responsible way by using your expertise in Derivative operations and servicing, anticipating new products in the market and using your expert judgement to solve real-world challenges that impact our company, customers and communities. You will focus on day to day Client Service controls, supporting FX PB clients. The FX team provide comprehensive operational services to the Prime Brokerage business across the globe, for FX PB trading products.


Job Responsibilities:

• Be the end to end owner of the OTC FX trade and support processes, coordinating all aspects of Operations Service delivery/training to the client

• Partner with client to understand business and service needs. Validate client requirements vs service offered and implement support processes in CS

• Review Client specific quality MIS and key performance indicators (KPI), feedback to client and resolve issues.

• Be responsible for managing and maintaining client BAU activity (mainly T based)

• Perform Top Day Client and Desk Trade Exception Capture / Matching (PB)

• Provide end of Day recaps to clients for trades not processed – outstanding issues

• Perform T+1 Client Exception Capture / Matching and trade input


Required Qualifications, Skills and Capabilities:

• Minimum 1 year of experience in Banking Operations / FX Operations / Client Servicing within the financial services industry is required

• Ability to work under pressure with strict deadlines

• Bachelor’s degree or equivalent


Preferred Qualifications, Skills and Capabilities:

• Prior experience with Alteryx and Macro


To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=187ec5d29c10112b625c50a164428345

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