Roles & Responsibilities
JOB RESPONSIBILITIES
- Management, monitoring and installation of systems and infrastructure
- Set up new user IT accounts and related matters
- Key liaison with external vendors for installation and maintenance of hardware and software
- Liaise with vendors for problem solution
- Installation, configuration,testing and maintenance of operating system, application software and system management tools
- Ensure the highest level of systems and infrastructure availability and operational
- Maintain security, back up and redundancy strategies
- Document application or system problems and resolution for future reference
- Provide technical support to service issues and request from staff
- Practical hands-on experience in Network Devices, Firewall, VPN and Wireless technology
- Administration in Windows Servers and MS Office 365
- Anti-virus, backup and recovery solution
- Troubleshooting PC and Network related problems
REQUIRED COMPETENCIES
- Ensures Accountability – holding self accountable to meet commitments and deadlines.
- Excellent knowledge of PC hardware, Server maintenance and Network administration.
- Knowledge of SQL, PHP, VB and web server administration
- Preferably with web management knowledge
