- Global Luxury Brand
- Opportunities for professional development and career advancement
- Competitive salary and performance-based incentives.
- 5 days work week
We are seeking an experienced and dynamic Team Manager to lead and inspire a high-performing team within our luxury retail environment. The ideal candidate will have a passion for luxury fashion, exceptional leadership skills, and a deep understanding of delivering a world-class client experience. As a Team Manager, you will be responsible for driving sales, nurturing client relationships, and ensuring operational excellence within the store.
Key Responsibilities:
- Lead, coach, and develop a team of sales associates to achieve and exceed sales targets.
- Foster a positive and collaborative work environment that aligns with the brand's values.
- Drive store sales through effective clienteling strategies and exceptional service standards.
- Build and maintain strong, long-term relationships with clients, ensuring repeat business and customer loyalty.
- Uphold the highest standards of customer service, including personalized attention and after-sales service.
- Oversee daily store operations, including inventory management, loss prevention, and visual merchandising.
- Collaborate with the visual merchandising team to maintain an elegant and enticing store environment that reflects the brand's identity.
- Monitor and report on key performance indicators (KPIs), including sales, client satisfaction, and team productivity.
- Provide insights and recommendations to senior management based on data analysis and market trends.
Qualifications:
- Minimum of 3-5 years of experience in luxury retail, with at least 2 years in a leadership role.
- Proven track record of achieving sales targets and driving team performance.
- Strong leadership and people management skills, with the ability to inspire and motivate a team.
- Excellent communication and interpersonal skills, with a client-focused approach.
- Ability to analyze data, identify trends, and make informed business decisions.
If you are interested in applying for this role, please submit your detailed resume in MS Word format, to [email protected].
Please note that only shortlisted candidates will be notified.
Registration No: R2199447
EA License No: 22C1376
