We are looking for a Business Analyst with experience in the area of Client Lifecycle Management (CLM), preferably in Private Banking. He/she will work on the CLM Prospecting Target Operating Model.
Role and responsibilties
- Establish and facilitate/manage a working group of cross-functional members to agree and align on the direction of the capability in the Bank’s operational and strategic context.
- Organise and plan the work components necessary to deliver key aspects of the capability.
- Lead the working group to developing the capability roadmap in the medium term and define business requirements in the immediate term
- Establish the artifacts of the CLM Prospecting capability
Candidate requirements
- 5-8 years of experience in Private Banking / Wealth management
- Exposure to front office (relationship managers)
- Experience with business integration needs for successful implementation
- Keen grasp of project management tools and concepts and practitioner of organized change / principle-based design and issue-based problem solving
- Meticulous, conscientious with the ability to work independently and meet deadlines/targets.
- Degree holder
