Takagi Ramen is a growing F&B chain with 13 outlets currently and a clear vision to become a market leader in Singapore for affordable Japanese Ramen. As a growing company, our work is demanding but for the right candidates, there is rapid career and income growth opportunities.
Job Highlights
Great career advancement opportunities
Fast-paced, with rapid growth
Profit sharing
Job Scope (Primary)
- Conduct QC on food quality, hygiene, shop outlook and adherence to SOPs, inclusive of staff training at outlets.
- Assist ad-hoc operational duties such as liaising with suppliers, sending equipment for repair, collecting and displaying marketing materials, overseeing work of contractors and other duties as necessary.
- Open new outlets from start to finish according to the company’s expansion plans.
- Identify any operational issues, propose systematic solutions and execute approved improvements.
- Plan, propose and execute measurable, replicable solutions to improve food consistency, quality and service standards.
- Improve Company's Complaints & Compliment (CC) ratio.
- Work with The Management to identify operational inefficiencies to reduce cost and improve profitability.
Job Scope (Secondary)
- Oversee scheduling to ensure effective staff allocation including working in the outlets in cases of staff shortages which threaten operational smoothness.
- Work closely with HR department to counsel staff to improve performance, morale and retention.
- Work closely with the Internal Call Centre to identify common complaints and propose control measures to reduce complaint rates.
- Ensure logistics team maintains proper stock levels, including efficient delivery of stock from warehouse to outlets.
- Conduct CCTV Compliance Checks and investigate breaches.
- Assist in R&D and implement monthly New Menus.
Working Hours
5 days a week, 10 hours per work day. (Weekly schedule subject to change as per operational requirements). Must work during weekends.
Benefits
- Annual profit sharing
- Great career advancement opportunities
- Hospitalisation and Surgery Insurance
- Annual leave
- Paid medical leave
- Compassionate leave
Minimum Requirements
- Ambitious, positive attitude, willing to learn
- Experience or keen interest in F&B / operations line
- Class 3 manual license
- Strong organisational skills
