Role and Responsibilities
1. To ensure the overall cleanliness and tidiness of the guest rooms and public areas to ensure a welcoming hospitality.
2. Collection and signing in and out the keys for assigned areas.
3. To ensure that trolleys are fully stocked with linens and supplies needed for room cleaning.
4. Ensuring that guests’ rooms and check-out rooms are cleaned in accordance with the housekeeping requirements.
5. Replenishing of room supplies and toiletries for guest rooms and check-out rooms to ensure guests’ satisfaction.
6. Cleaning and maintaining the maid pantry and service area daily.
7. Removal of all dirty service trays & trolleys, cutleries and crockeries from guest corridors.
8. To check that all room status is the same as the Room Attendant daily report.
9. Responsible for cleaning of 15 rooms daily on average.
10. Reporting of any maintenance defects to the housekeeping office.
11. Reporting of any lost and found to the relevant department for their necessary actions.
12. Reporting of all irregularities spotted to the hotel management/direct supervisor.
