Job Role
- Meeting with clients to discuss security issues
- Conduct Monthly Operations Meetings with Clients
- Respond to client queries
- Responsible and accountable for effectively managing the day-to-day operations / allocated contract sites and staff by providing the highest quality, compliant, and professional security service to its customers
- Planning and approving security officers’ work schedules to suit operational needs.
- Overall in charge of the day-to-day operations of security personnel at the allocated sites
- Responding to emergencies and urgent duties 24/7.
- Putting up and submitting various reports using Microsoft Office/Google and in-house software.
- Conduct security and safety risk assessment surveys of the assignments
- Conduct investigations and vet incident reports submitted by the security team and prepare to conduct AAR of the incident.
- Conduct OJT training for new hires
- Reviewing worksite SOP to ensure it remains relevant to the current operations.
- Handle workplace investigation, grievance, and discipline
- Plan and schedule training for security personnel in alignment with G4S, PLRD & PWM requirement
- Plan and conduct periodic exercises to ensure the vigilance of security personnel
- Assist with recruitment and selection of security personnel
- Manage and review security procedures
Job Requirements
- A Diploma in Security or equivalent discipline service Qualification is essential. Applicants with PLRD SSS will have an advantage
- At least 5 years of hands-on experience in operational management or disciplined services or commercial security experience
- Applicants must possess initiative and have demonstrated ability to work independently and be able to manage a team of at least 50 security officers at multiple customer locations
- Applicants with financial, commercial, and legal knowledge will be advantageous
- Ability to communicate effectively in English, both verbal and written
- Proficient in computer skills
- Other attributes include good interpersonal skills, a service-oriented mindset.
- Possess a car with a Class 3C Driving Licence
