This is an Engineering Project Manager role that sits within the Customer eCommerce IS&T team and is part of a team of technical analysts, engineers, and project managers, who are responsible for the delivery of projects.
As a Project Manager, you are to lead complex multi-functional engineering projects and serve as the primary point of contact for end-to-end coordination and execution. You are responsible for taking the idea from conception to implementation, as well as, providing post-production support and defining success metrics. You will be expected to define the technical requirements, run project schedules, handle the project budget, identify risks, and communicate project progress to stakeholders.
Key Qualifications
• Project management experience in software engineering. Past hands-on development experience.
• PMP certification and prior experience in managing e-commerce projects is a plus.
Description
- Contribute to and involvement in all phases of the software development lifecycle: requirements gathering, analysis, system design, development, testing, deployment, warranty, and post-production support.
- Build detailed and feasible project plans to achieve objectives and track project progress. Deliver projects on time, within scope and budget/resources.
- Work with various partners to understand business requirements and help define a high-level solution. Handle project scope while ensuring technical feasibility.
- Plan resource availability and allocation throughout the duration of the project and work with the worldwide team to accurately estimate project costs and monitor the actuals vs planned.
- Measure project performance, track risks, report and call out as needed.
- Ensure quality and security standards are met by the project.
- Create and maintain comprehensive project documentation.
- Be comfortable with both waterfall and agile methodologies.
- Ability to build and maintain positive relationships beyond the technology community to work effectively with non-technical business contacts.
- Establish a close working relationship with business owners and partners, understanding their immediate requirements and also future aspirations and direction.
- Experience of working successfully with a mix of permanent, contract, and offshore engineers – happy to adapt to dealing with people in different time zones, from diverse backgrounds, and with different objectives.
- Have a technical background, with a hands-on background in software development and web technologies.
- Able to go into the code repositories and understand the features/functionality offered by the platform. Past experience in scripting and debugging will be beneficial.
- Technically astute and skilled in understanding complex issues and participating in discussions with the engineering teams. Be a recognized SME both technically and functionally for the platform.
- Excellent oral and written communication skills, with the ability to clearly articulate to technical and non-technical audiences and to speak authoritatively and expertly in high-pressure situations and environments.
- Quick learner and willing to challenge the status quo while consistently striving for improvement. A natural problem-solver who demonstrates a sense of urgency, and who is willing and able to work hard to ensure that their objectives are achieved, whilst maintaining proven relationships with multiple partners.
- A real passion for technology with an inquisitive nature to understand how and why things work the way they do.
- Meticulous attention to detail and a tight focus on perfection, ensuring the highest possible standards at all times in support of Customer’s values.
Education
Excellent academic track record with a minimum of a Bachelor’s degree in a Business, Technology, or Computer Science discipline or equivalent practical experience,
Additional Requirements
You will establish and understand requirements in a complex, fast-moving, and dynamic environment. You have demonstrable experience in working on large projects in a technical environment with multiple business and IT stakeholders along with dependencies from international teams.
You are expected to establish and drive solutions for business requirements, taking ownership of their success – both as part of project delivery and also for business outcomes. Additionally, define the functional solution considering the business requirements and priorities and balance those against the schedule and technical landscape to implement the best solution. You will need to be an experienced, results-oriented technical individual who has a track record of defining and implementing web-based commerce solutions.