Job Description:
- You will work alongside their fellow Salesforce team to understand and proactively monitor all aspects of the configuration.
- Where applicable and necessary, she/he will collaborate with internal/external Salesforce Architects/ Integrators solutions and/or other internal data/technical associates when the complexity of identified solutions warrants it.
- Translate complex business needs into technical requirements and OmniStudio-specific components.
- Create wireframes and mockups to outline the visual layout and flow of OmniStudio interactions.
- Design intuitive navigation structures for OmniScripts, ensuring users are guided logically through processes.
- Apply design principles and best practices for optimal usability across web and mobile interfaces.
- OmniStudio skillsets in the following areas:
- - Build step-by-step sequences using branching logic and conditional actions.
- - Design dynamic forms that adapt to user input and business rules.
- - Integrate with external systems using Integration Procedures or custom Apex code.
- Successful candidate will work with key stakeholders to execute configuration & development changes derived from specific initiatives or resulting from Salesforce platform releases/upgrades.
Requirements:
- 3-10 years’ experience in Salesforce implementation.
- Effective in Customer/Client interaction.
- Good problem-solving skills.
- Good Communication skills both written and verbal.
- Omni Studio certifications is a plus.
