1. Act as Incident first responder for a 24/7 SOC Cloud Operations
2. Monitor security sensors and review logs to identify network anomalies or intrusions
3. Perform initial analysis of security alerts
4. Escalate security incidents using established policies and procedures in a timely manner
5. Work with clients to analyse potential security incidents, identifying root cause and implement mitigation step(s)/ remedial action(s)
6. Perform Response action based on standardize workflow
7. Assist with the development of incident response plans, workflows, and SOPs
8. Provide threat and vulnerability analysis security advisory services
9. Fulfil Change Requests, Service Requests and respond to internal / external enquiries with regards to Incident Management
10. Support 12 hours shift per day for 24 hours 365 days
