Job Summary
The Compliance Manager has oversight and responsibility over the organisation’s adherence to applicable laws, regulations, and internal and external policies. These include, but are not limited to, prevailing legal, fiduciary, and real estate-related regulations.
You will play a key role in supporting the firm’s management to identify the risks faced by the firm in the course of its business operations, interpret the evolving compliance landscape for the firm’s various departments, implement policies and procedures to guide the firm’s staff in carrying out their duties, perform gap analysis, and ensure that there a robust risk and compliance framework is implemented within the organisation.
You will need to be familiar with confidentiality agreements, client data protection, and real estate marketing practice guidelines, so as to be able to review and monitor the organisation’s real estate brokerage, advisory and property management operations. This is to ensure compliance by the firm with
all applicable laws, prevent disciplinary breaches, mitigate business risks, safeguard the firm’s reputation and uphold professional standards. Additionally, you will serve as the organisation’s data protection officer (DPO).
Manager, Compliance
Qualifications
- Bachelor's degree in law, accountancy, finance, business management/administration, real estate or equivalent
- ICA Certificate in Compliance
- 5+ years of experience in a compliance role
- 3+ years of experience in the real estate industry
- Strong analytical and problem-solving skills
- Methodical with an eye for detail, while able to simplify complex issues
- Effective communication and interpersonal skills
Responsibilities
- Develop, implement, and maintain a comprehensive compliance framework
- Document and maintain policies applicable to business operations
- Develop a comprehensive framework to communicate regulations and policies to the organisation
- Be the point of contact or liaison with external parties such as regulators, lawyers, auditors, etc.
- Work with internal teams and the firm’s various departments to ensure that appropriate policies, systems and processes are in place for the proper management of personal data
- Conduct regular internal audits and provide timely audit reports to the management, reporting on any deficiencies identified and suggesting appropriate remedial action
- Investigate and resolve compliance-related concerns and reports
- Identify (process) gaps in fulfilling policy requirements, propose improvement and recommend process changes to close the gaps
- Recommend corrective action for compliance-related violations
- Keep abreast of regulatory developments and policy changes to assess their impact on the business, and to ensure adoption within the organisation. This would also include evolving ethical practices in real estate marketing and communication as developed by government and regulatory agencies.
- As DPO, manage feedback sent to DPO mailbox and raise lapses to departments for corrective action
