About Us:
HYSSES is a renowned brand known for its premium natural essential oils, aromatherapy, and wellness products. We are committed to providing our customers with high-quality, eco-friendly products that enhance their well-being. As we grow, we are looking for passionate and customer-focused individuals to join our retail team.
Position Overview:
We are seeking enthusiastic and service-oriented Retail Associates to join our team. The ideal candidates will have a strong passion for wellness products, enjoy interacting with customers, and have a flair for sales. As a Retail Associate, you will play a key role in delivering an exceptional shopping experience to our customers.
Key Responsibilities:
· Customer Service: Greet and assist customers in a friendly and professional manner. Provide product knowledge and recommendations to help customers find what they need.
· Sales: Achieve individual and store sales targets through effective upselling, cross-selling, and product promotion. Participate in sales campaigns and promotions.
· Product Knowledge: Stay updated on all products, including new arrivals and best-sellers. Educate customers on the benefits and uses of our products.
· Store Presentation: Maintain the cleanliness and organization of the store, including shelves, displays, and common areas. Ensure products are well-stocked and visually appealing.
· Team Collaboration: Work closely with fellow team members and supervisors to achieve store goals. Participate in team meetings and contribute ideas to improve store performance.
· Customer Feedback: Listen to customer feedback and communicate any suggestions or issues to the management team. Help to resolve any customer concerns or complaints promptly.
Qualifications:
· Previous retail experience is preferred.
· Strong interpersonal and communication skills.
· A positive attitude and willingness to learn.
· Ability to work in a fast-paced environment.
· Passion for wellness, aromatherapy, and natural products.
· Flexibility to work retail hours, including weekends and public holidays.
· Basic computer skills for point-of-sale (POS) systems and inventory management.
What We Offer:
· Competitive hourly wage with potential for bonuses.
· Employee discounts on Hysses products.
· Opportunities for growth and career advancement within the company.
· A supportive and friendly work environment.
