Position Overview
The Sales Coordinator oversees day to day administrative work for the department and to provide the first form of contact for each client during the enquiry stage.
The Role
Sales Activities
- Prepare presentation materials
- Prepare information packages and sales kits to support sales engagement
- Prepare sales proposal, contracts & proforma invoice
- Assist to create profile, room and event block in the Opera system
- Assist Managers to retrieve and check guestroom keys prior to site inspection
- Administer inventory control of collateral materials and corporate gift items
- Generate weekly sales report
- Response to enquiries on a timely manner within 24 hours
- Follow up with guests and/or customers on their requirements
- Communicate requirements and/or changes with relevant departments
- Schedule sales engagement appointments for the sales team
- Collect guests' data to support the administration of customer acquisition programmes
- Maintain database of sales leads
Talent Profile
- Diploma in Hospitality Management or equivalent
- Prior experience in administration
- Knowledge of Opera Cloud S&C
- Excellent organizational and interpersonal skills
