Social Work Associate (Home Care)

COMPANY DESCRIPTION

Founded in 1976, Home Nursing Foundation (HNF) is a leading charity that provides home healthcare services in Singapore, regardless of our patients' ability to pay. Dedicated to all-round support for our patients, HNF delivers comprehensive care programmes to look after patients' emotional well-being and healthcare needs.Our HNF Wellness Day Care & Rehabilitation Centres offer an array of social activities, social support and holistic healthcare services to help our elderly stay independent in their own community.

RESPONSIBILITIES

Job Description:

Patient and Family Support:

• Assist in assessing the psychosocial needs of patients and their families to ensure appropriate care and support.
• Provide emotional support to patients and families as they navigate the challenges of illness, disability, or aging.
• Facilitate discussions with patients and families to address concerns and set realistic expectations.
• Promote and educate effective caregiving to caregivers.
• Support in developing and running caregiver programmes.

Financial Assistance

• Assist in completing applications for services, benefits, and entitlements, including Medifund, and other relevant schemes.

Care Coordination:

• Help coordinate care services, including arranging for home health aides, medical equipment, and necessary follow-up care.
• Monitor the implementation of care plans and make adjustments as necessary to improve patient outcomes.

Resource Navigation:

• Identify and connect patients and families with community resources, such as meal programs, transportation, financial assistance, and caregiver support.
• Provide education on available resources and advocate for patient access to these services.

Urgent Case Intervention:

• Identify cases with urgent care needs or attention, example abuse, suicide and high caregiver burden.
• Flag out urgent cases to Medical Social Worker.
• Work closely with supervisors and healthcare teams to respond promptly to crisis situations, ensuring patient safety and well-being.

Documentation and Reporting:

• Maintain accurate and timely records of patient interactions, care plans, and interventions in accordance with organizational policies and procedures.
• Prepare reports on patient progress, resource utilization, and other relevant data for review by supervisors and healthcare teams.

Professional Development:

• Participate in ongoing training and professional development opportunities to stay current with best practices in social work and home care.
• Attend supervision sessions and team meetings to review cases, receive feedback, and enhance service delivery.

Any other related duties as directed by the said reporting officers.

• Minimum Diploma in social service or equivalent.
• Able to work with senior group and converse in vernacular language.
• Prior experience in social service &/or healthcare setting preferred.
• Possess good interpersonal and communication skills; demonstrate understanding and listening skills.
• Good time management skills, well-organized, efficient and able to multi-task.
• Takes initiative and able to work well independently and as a teamplayer.

We are always on the lookout for people who care. People who have compassion for others and who understand the pivotal role home healthcare providers play in an ageing society like ours.

You'll make a difference in many lives, and while challenging, the job offers a sense of personal fulfilment like no others.

Embark on a meaningful career with HNF today!

If you have what it takes, we love to hear from you!

Kindly ensure that your NRIC no. is not stated in the resume.