Job Info:
- 6 days work week; Retail Hour
- Islandwide
Key Responsibilities:
- Oversee and manage the outlet’s operations and manpower planning.
- Assist the Operations Director in establishing and developing operating policies, systems, and processes to support the organization’s rapid growth.
- Monitor and manage the outlet's sales performance.
- Participate in monthly meetings to address operational issues and ensure sustainable growth.
- Regularly review and update the Standard Operating Procedures (SOP) to improve process efficiency.
- Conduct regular outlet examinations and staff training to support development and promotions.
- Investigate customer complaints related to service and product quality.
- Evaluate the performance of outlet employees and implement corrective actions for improvement.
- Monitor outlet expenses and inventory control.
- Retain and motivate high-performing staff to achieve and exceed quality and productivity standards.
- Perform other related duties as required.
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*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.
You are welcome to visit our website at http://www.rkgroup.sg/
RK Recruitment Pte Ltd | EA License No.: 20C0280
Chan He Guang | EA Personnel No.: R23117560
