Asst. Manager

Job Description

• Grant Management and Research Project Administration

1. To oversee all aspects of grant administration for research projects, including grant claims/reporting, human resource administration for research purposes, and coordination of visiting scholars for research.
2. Provide expert advisory support to Principal Investigators (PIs) on university policies and procedures, as well as terms & conditions of grants.
3. Manage the end-to-end processing for invited visiting scholars under the Academic Visitor scheme.

• Programme Management for Postgraduate Coursework and Research

1. Lead the administration of the Postgraduate Coursework and Research programmes, ensuring smooth operations from admission to graduation.
2. Supervise the admission process, including verification of applicants’ qualifications, coordination of admission interviews, and management of acceptance fees.
3. Manage pre-exam and post-exam procedures, including qualifying exams, Research Thesis examination, exam scheduling, and processing of exam results.
4. Collaborate closely with the Programme Director to oversee end-to-end administration, including outreach activities and curriculum management.

• Curriculum Development and Policy Implementation

1. Assist Deputy Heads and Programme Directors in implementing curriculum changes and developing new courses.
2. Ensure timely updates of relevant materials such as webpages, university bulletins, and course handbooks.

• Stakeholder Engagement and Customer Service

1. Serve as a primary point of contact for staff, students, prospective applicants, and stakeholders, addressing inquiries and promoting positive customer service practices.
2. Establish and maintain Service Level Agreements to ensure timely response to queries and requests.
3. Organize and coordinate promotion events and activities.

• Administrative Support and Operations Management

1. Provide comprehensive administrative support to students and faculty throughout the student lifecycle.
2. Compile and analyze data, prepare reports for management and stakeholders, and contribute to the documentation of standard operating procedures.
3. Review contingency processes to ensure the smooth operation of the department and assist with ad-hoc tasks as assigned by the Administrative Team Lead.

• Centre for Sustainable Asian Cities (CSAC) Support

1. Manage full administrative support, including HR, financial, procurement, and administrative matters related to research projects and events at the CSAC.
2. Act as the main point of contact for the centre, liaising with internal and external stakeholders.

Job Requirements

• Bachelor’s degree in any discipline Minimum of 3 years of relevant work experience in academic administration, with a focus on research project management and postgraduate programme administration.
• Experience in Human Resources and Finance is highly advantageous. Strong organizational, communication, and interpersonal skills. Ability to work effectively in a fast-paced environment and manage multiple priorities simultaneously.
• Candidate are required to be detailed and merticulous, with the ability to handle pressure effectively.