Assistant Manager – Operational Stability
You will play a pivotal role in ensuring operational, excellence, process optimization and resilience in IT infrastructure and operation in sustainability way.
Responsibilities:
- Support in planning and executing regional IT infrastructure strategies in alignment with company strategies.
- Define and standardize operational processes and procedures to enhance service level agreement achievements.
- Conduct regular assessments and audits of operational processes to identify areas for improvement.
- Monitor and report progress of improvement initiatives to the management.
- Participate in major incidents/high priority incidents and assist in incident classification, impact assessment, overseeing incident progress and way of solution.
- Review upcoming changes across various towers (data center, workplace, network and others) and ensure that the changes are reviewed and approved as per the process.
- Communication of global IT infrastructure and operation strategies and directions to service managers including feedback or specific requirements provided by the APAC locations.
Requirements:
- Degree in Information Technology, Computer Science/Engineering or related disciplines.
- Strong experience in process improvement, business analysis or operational excellence.
- Excellent analytical and problem-solving skills.
- Strong project management and leadership capabilities.
- Good understanding of digital infrastructure and architecture, integration and underlying technological concepts, business drivers and emerging trends.
- Outstanding negotiation skills with the ability to build and maintain relationships with key stakeholders.
- Strong presentation and facilitate skills.
- Proven ability to work in cross-functional teams and drive results.
Location : Central
Kindly indicate your current/last salary details and your notice period
If the above speaks to you, we’d love to hear from you. Please send in your updated CV to [email protected] (Ezmir, Reg No: R22105085) if you feel there is a fit with your experience and interest. You may forward this great opportunity to someone who would be a great fit for this role.
All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.
PeopleSearch Pte Ltd
EA License No: 16S8057
