- Overseeing a group of employees within a professional setting.
- Relaying information between their team and upper management.
- Guiding their team through daily work activities or projects.
- Monitoring employee performance to ensure maximum productivity.
- Excellent organizational and communication skills are necessary.\
- Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates
- Organize workflow and ensure that employees understand their duties or delegated tasks
- Monitor employee productivity and provide constructive feedback and coaching
- Receive complaints and resolve problems
- Maintain timekeeping and personnel records
- Pass on information from upper management to employees and vice versa
- Prepare and submit performance reports
- Decide on reward and promotion based on performance
- Hire and train new employees
- Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises