Location: Millenia Tower (Closest MRT: Promenade)
Salary: Up to $4,500 per month
Working Hours: 9am – 6pm, 5 working days
Contract Duration: 4 Months (15 Sep 2024 – 14 Jan 2025) – Non-renewable
Responsibilities:
- Coordinate and manage daily customer service activities, including handling calls and emails, and contacting Lucky Draw winners (if applicable).
Respond to customer inquiries and resolve issues in a timely and professional manner. - Periodically update LED messages at petrol stations, ensuring accuracy and relevancy.
- Assist with the printing of member cards and SPC vouchers.
Handle SPC voucher procurement, department procurement, and other procurement needs for service stations.
Coordinate courier services and pest control measures for the stations. - Provide general administrative support to the department and undertake any other duties as assigned by the management.
Requirements:
- At least 1 year of experience in administrative and/or customer service support.
- Strong interpersonal skills and the ability to liaise effectively with internal and external stakeholders.
Proficient in both spoken and written English and Chinese, as the role requires communication with Chinese-speaking customers. - Good team player with a positive working attitude.
