REQUIREMENTS
A basic security officer licence is a MUST to apply for this post.
JOB SCOPE
You are expected to be a professional and competent Escort Officer (EO) to provide security escort services to the First Line Maintenance Engineers (FLM Engineers) in servicing Automated Teller Machines (ATM) and similar financial machines and products. During your course of work, you are expected to travel from one ATM’s designated location to another by public transport to facilitate the diagnosis and solution to each machine.
You will represent the Company in a manner that reflects positively on its image and reputation.
DUTIES AND RESPONSIBILITES
· Responsible for the timely and proper security escort of FLM Engineers in the course of their work. This includes:
o Arm and disarm alarm panels at sites;
o Provide an independent security presence and coverage to FLM/SLM Engineers including checking for unsafe conditions, hazards, and security violations;
o Observe and Report suspicious activities or incidents to the Company Management
o Provide as an independent checker to FLM/SLM Engineers’ work output where necessary;
o Exert physical strength such as reasonable lifting, bending, squatting, walking, and standing for prolonged periods.
· Responsible for the ownership of the assigned issue/problem until the situation has been resolved to the client’s satisfaction or in accordance to the agreed service level/ performance indicators.
· Responsible to follow all appropriate security procedures and Standard Operating Procedures (SOP) in the course of work.
· Responsible for all Company’s assets and ensure their proper and optimal usage. Assets includes tools, equipment, vehicles, documents and intellectual property.
· Responsible for the accurate and timely reporting of calls, activities, status updates or any other reporting as required in the course of work. This includes the tracking, documentation and reporting of all expenses incurred in the delivery of services where needed.
· Responsible to uphold integrity and reputation of the Company at all times.
· Responsible for the timely and proper completion of any other responsibilities or duties as assigned by the Company.
