Job Responsibilities
- Team Supervision: Oversee daily operations and support staff to ensure smooth service.
- Customer Service: Ensure guests receive excellent service and handle any complaints professionally.
- Staff Scheduling: Create and manage staff schedules to ensure proper coverage during shifts.
- Inventory Management: Monitor inventory levels and assist with ordering supplies and ingredients.
- Training Staff: Assist in training new employees and ongoing staff development.
- Monitor Performance: Support and evaluate team performance, offering guidance when needed.
- Cash Handling: Oversee cash management and ensure accurate financial transactions.
- Problem Solving: Resolve operational issues quickly and efficiently to maintain service standards.
Job Requirements
- Experience: Previous experience in a supervisory or management role in a restaurant is preferred.
- Leadership Skills: Proven experience in leading and managing a team.
- Customer Service: Strong focus on delivering excellent customer service.
- Communication: Clear and effective communication skills with both staff and customers.
- Organizational Skills: Ability to multitask and stay organized in a fast-paced environment.