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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Service Specialist
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Customer Service Specialist

Bgc Group Pte. Ltd.

Bgc Group Pte. Ltd. company logo

Job Highlights

  • Contract Duration: 3 + 9 Months.
  • Nearest MRT Station: City Hall MRT.
  • 5 Working Days per Week.

Responsibilities

  • Manage the public email inbox, ensuring timely and professional responses to queries
  • Escalate complex cases to the supervisor and keep accurate records of inquiries
  • Monitor trends and suggest updates to the agency’s FAQ
  • Publish events, update attendance, and generate reports on the portal
  • Liaise with vendors and partners for event coordination and feedback
  • Perform general administrative duties and assist with ad hoc tasks

Requirements

  • Singaporean only.
  • Knowledge or experience in customer service would be advantageous.
  • Minimum Degree holders.

Interested candidates please click “Apply Now”.

We regret to inform that only shortlisted candidates will be informed.

Angelle Patrick John

Fulfillment Team

BGC Group Pte Ltd

EA: 05C3053

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