The Capacity Executive ensures the seamless movement of cargo from booking to final delivery. This role requires close coordination with internal departments like Trade, Operations, Customer Service, Agencies….etc, as well as external stakeholders such as port authorities, terminal operators. The goal is to optimize efficiency, minimize delays, and ensure accurate documentation.
Responsibilities:
Cargo Management & Planning:
- Monitor and manage the cargo flow, including bookings, loadings, transshipment, and final deliveries.
- Ensure optimal utilization of vessel capacity by balancing cargo load and container placement.
- Collaborate with the Trade and Operations teams to adjust allocations based on real-time demand and vessel schedules.
Coordination with Internal Departments:
- Liaise with Customer Service, Sales, and Documentation teams to align cargo flow with customer requirements and delivery timelines.
- Work closely with the Operations team for real-time updates on vessel schedules, port conditions, and cargo stowage plans.
- Provide regular updates to management on cargo movement status, potential delays, and mitigation strategies.
Monitoring & Reporting:
- Track cargo movement through various stages of the shipping process using the company’s cargo management system.
- Generate daily and weekly capacity reports, highlighting potential risks and opportunities for optimization.
- Analyze performance metrics related to cargo flow efficiency and propose improvements where necessary.
Optimization & Process Improvement:
- Identify bottlenecks in the cargo flow process and recommend solutions to improve efficiency.
- Implement continuous improvement initiatives to reduce operational costs, increase service reliability, and enhance customer satisfaction.
Requirements:
- Bachelor’s degree in logistics, supply chain management, or a related field.
- 3 years of experience in shipping, logistics, or supply chain management.
- Strong understanding of container shipping operations, including vessel schedules, port operations, and cargo documentation.
- Excellent problem-solving, communication, and organizational skills.
- Ability to work effectively in a fast-paced and dynamic environment.
- Excel skills
