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Jobs in Singapore   »   Jobs in Singapore   »   Junior Client Services Assistant
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Junior Client Services Assistant

Pt Bank Rakyat Indonesia (persero) Tbk Singapore Branch

Pt Bank Rakyat Indonesia (persero) Tbk Singapore Branch company logo

Job Statement: 6-Month Contract as Integral part of the Business Department, reporting directly to the Business Department Head, not only assisting Relationship Managers with the day-to-day banking operations, from account opening/closing, customer interaction and periodic review, but also ensuring compliance, as first line of defence, with applicable laws and regulation, along with internal policies.


Job description:

1. Account Opening/Closing:

· Prepare documentation for opening and/or closing of accounts

· Ensure the data provided by the customers are in order and complete based on the bank’s standard

· Perform Complicance check (ie. name screening)

· Assist RM with preparing internal documents

· Other activities related to this.


2. Transaction Screening:

· Transactions monitoring of daily banking operations through the Platform.

· Analyse customers’ profiles through relevant santions, ie. AML and CTF aspects

· Provide applicable risk assessments to transactions, highlighting any key areas for attention and identifying red flags

· Report escalated name screening and/or transaction activities alerts to Compliance Team

· Review and file STR, then assess if further escalation to Group Regulatory Compliance Unit is required

· Conduct CDD, then assess if an Enhanced one is required

· Other activities related to this.


3. Periodic Review:

· Assist RM to ensure the latest data of existing clients are in order and in compliance with the bank’s standard

· Up to date sanctions monitoring of customers’ profiles and transactions


4. Other:

· Liaise with customers directly on information and documents exchange

· Handle post transactions follow up including document archiving

· Track activities’ progress through MIS update and report

· Ensure adherence to Department’s SOP and the Bank’s policies/guidelines.

· Work closely with other Functions/Departments on the daily transactions.



Criteria:

  • 1-2 Years Client Services experience in a Bank
  • Reasonable understanding of AML, CTF, KYC and CDD
  • Familiar with name screening and transaction monitoring
  • Skilled in being accurate and meticulous, with extra attention to details
  • Good working attitude and positive mindset
  • Ability to work effectively, independently and as a team player
  • Strong interpersonal and communication skills

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