Job Summary
We are seeking a dynamic and experienced MICE Manager to oversee and manage accounts in the education and government sectors in Singapore. The ideal candidate will be responsible for planning, coordinating, and executing large-scale events, conferences, and meetings for these sectors, ensuring exceptional client service and delivering results that align with the company's business objectives.
Key Responsibilities
1. Account Management:
· Develop and maintain strong relationships with key clients in the education and government sectors.
· Serve as the primary point of contact for assigned accounts, ensuring high levels of client satisfaction.
· Understand client needs and develop customized event solutions.
2. Event Planning & Execution:
· Plan and manage end-to-end MICE events, including conferences, workshops, exhibitions, and incentive trips.
· Coordinate with internal teams, external vendors, and stakeholders to ensure seamless event execution.
· Manage event budgets, timelines, and resources effectively, ensuring all projects are delivered on time and within budget.
3. Business Development:
· Identify and pursue new business opportunities within the education and government sectors.
· Prepare and present proposals, pitching innovative solutions to secure new clients.
· Collaborate with the sales and marketing teams to develop strategies that enhance client engagement and grow the portfolio.
4. Vendor and Supplier Management:
· Establish and maintain relationships with vendors and suppliers to negotiate competitive pricing and ensure high-quality services for clients.
· Oversee the logistics of event setups, venue arrangements, and transportation.
5. Compliance & Reporting:
· Ensure that all events comply with regulatory and industry standards, particularly for government accounts.
· Prepare post-event reports, providing insights and recommendations for future improvements.
Key Requirements
· Education: Bachelor’s degree in Business, Hospitality, Event Management, or related fields.
· Experience: Minimum 5 years of experience in MICE, with a focus on managing education and government accounts.
· Proven experience in organizing large-scale events, conferences, and exhibitions.
· Strong understanding of government protocols and compliance regulations.
· Excellent vendor management and negotiation skills.
· Flexible hours – must be able to work evenings or weekends depending on customer requirements.
Skills & Competencies:
· Exceptional organizational and project management skills.
· Strong communication and interpersonal skills with the ability to build lasting relationships.
· Ability to multitask and work under tight deadlines in a fast-paced environment.
· Strategic thinker with a customer-oriented approach.
· Proficient in event management software and MS Office.
