Key Responsibilities:
- Support daily clinic operations and implement standard operating procedures
- Be the main liaison between the clinic, delivery, and concierge team
- Coordinate with internal departments to optimize processes
- Assist in implementing new initiatives and workflows
- Understand and stay updated with information regarding insurance programs and funding sources
- Perform billing and adjustments in clinic systems and insurance portals
- Manage patient records and clinic supplies inventory in compliance with the respective regulations and guidelines
- Respond to queries and escalations from doctors and patients, and other stakeholders professionally
- Compile reports and support the Team Lead in operational tasks
What You’ll Bring:
- Experience in clinic operations or healthcare administration preferred
- Strong understanding of clinic processes and healthcare regulations preferred
- Excellent communication and problem-solving abilities
- Tech-savvy, proficient in Microsoft Office suite and comfortable working with multiple software platforms
- Commitment to healthcare innovation and patient experience
- Unwavering integrity and commitment to high standards
- Detail-oriented with efficient multitasking abilities
- Strong teamwork ethic and collaborative
