Job Responsibilities
- Leads operations and delivers quality services to patients and staff.
- Drives client satisfaction, ensuring compliance with the agreed contractual obligations.
- Leads a team of supervisors and porters, ensuring supervision, grooming, motivation, discipline and training to the team.
- Drives staff engagement, satisfaction and improves training outcomes.
- Develops continuous improvement initiatives to elevate overall performance.
- Audits porters on their compliance with workflow, infection control and lifting techniques.
- Monitors Health, Safety & Environmental procedures and practices, and deliver strong incident management.
Job Requirements
- Degree in any discipline.
- Experience in healthcare operations, logistics or equivalent is an added advantage.
- Strong leadership potential, analytical skills and adaptability as successful candidate would be placed on a fast-track career development program.
- Good working attitude and ability to self-motivate.
- Effective communication, interpersonal and presentation skills.
- Strong proficiency in excel.
