· Strong knowledge of Windows and Mac operating systems, including installation and configuration.
· Familiarity with printers, networks, and network printer installation.
· Ability to work independently and as part of a team.
· Excellent communication skills, both written and verbal.
· Proficient in using IT support, system support, hardware troubleshooting, desktop support, Windows installation, printer troubleshooting, network support, hardware support, network printer installation, outlook configuration, and IT services tools.
· Troubleshoot hardware and software issues on Windows and Mac operating systems.
· Collaborate with internal teams to resolve complex issues.
· Maintain inventory of hardware assets and ensure proper disposal of obsolete equipment.
